Shipping Policy

Order Processing & Dispatch

Orders are processed immediately upon purchase and typically ship within 1–2 weeks.

You will receive a shipping confirmation email with tracking as soon as your order departs.

Our fulfillment provider ships all artwork via FedEx.

All shipments include full insurance and Signature Required at delivery to ensure secure receipt.

If no one is available to sign, the carrier will attempt redelivery or hold the package for pickup.

Shipping included.

Please confirm your shipping address at checkout.

Address updates requested after an order is placed may delay shipment. Once in transit, we cannot reroute packages.

Signature-required shipments generally cannot be delivered to PO Boxes. Please provide a physical address.

We do not ship to freight forwarders without prior approval.

A tracking link will be sent via email once your order ships. Tracking may take up to 24 hours to activate.

If your package arrives damaged, photograph the packaging and contents and contact us within 48 hours so we can file a carrier claim and resolve it.

If tracking shows delivered but you did not receive it, contact us within 3 business days. We will initiate a trace/claim with the carrier.

Refused or unclaimed packages may incur return shipping and restocking fees.

Weather, carrier disruptions, customs inspections, or peak-season volumes may extend transit times. We’ll communicate any known delays.

We do not currently provide international shipping.

Carrier holidays may affect pickup and delivery schedules. Orders placed near holidays may experience extended handling times.

Questions about your shipment? Please email us at hello@haikoodles.com with your order number.